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"I'm writing to let you know how pleased I was to work with Graham Johnson in his capacity as a seller's agent. Graham recently helped me and my elderly mother sell a home that she had inherited. The home had been listed with another agent (with another agency) for 6 months prior without selling, and we did not feel that agent was trying very hard to sell it. Once we signed on with Graham we felt that we truly had someone working on our behalf. He guided us competently and cheerfully every step of the way. He promptly created an impressive brochure, website, and virtual tour; hosted a number of open houses; and helped to coordinate some improvements. Graham was responsive when we had questions, patient when we declined to accept several low-ball offers, and all-and-all just a pleasure to work with. I highly recommend him to anyone seeking a real estate agent."
-Mary Easterling
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"Janet Promin could not have been more helpful during this entire process!!! We love her!!!"
-John & Judy Scott
“You worked hard to get us our price and ensure a smooth closing. The other agent and her buyer threw out a lot of stumbling blocks but you kept the closing on track. Good job!”
-Steve Johnson, Vice President, Tredegar Industries
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"My Sales Associate could not have been any better. He patiently explained each step I needed to take and advised me on my decisions. With limited mobility and living in a retirement community, he checked on the property regularly, which I appreciated. It was a real pleasure working with him."
"I found our agent to be very professional and understanding to our family's needs. We found him to be compassionate, patient and reliable. A true man of his word."
-Jackie Hood
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"Janet Promin was more than we could have asked for. She was willing to do ANYTHING for us and was helpful throughout the entire process. She went above and beyond her duties as a realtor, and has become a lifelong friend. We would absolutely 100% use her again (and Coldwell Banker Johnson & Thomas) and will refer her to any friends who move to the Richmond area."
-Scott Barrett
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"My experience with your Sales Associate was very pleasant. He was professional and understanding to the needs of me and my family. His commitment was outstanding and he takes pride in his work."
-Eugene Hart
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“We feel so fortunate that you were the one to guide us through our search for a home. We truly enjoyed working with you and were impressed with your ability to assess what our needs were and show us houses that really fit those needs. You are extremely professional and thorough and we valued these qualities.”
-Deborah & John Ritz
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“Our agent went above and beyond what I expected. She made the whole process as easy on me as she could. She is still a wealth of information for me even 2 months after closing. I would definitely recommend (and already have) Coldwell Banker Johnson & Thomas Realtors to my friends.”
-Rowena Johnson
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“Thank you for making our first home buying experience such a successful and positive one. When our friends or family in the Richmond area need a Realtor, we will be sure to recommend Coldwell Banker Johnson & Thomas.”
-Karen & J.M. Ramey
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“Thank you for your understanding and kind manner during a very stressful and emotional time for me as well as my children. I would also like to compliment your staff. They are certainly a reflection of the professional manner in which you operate your office. Thanks!”
-Mary King Coleman
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“Our agent’s foresight and vision were invaluable during the selling and buying process. His follow up is benchmark and his patience was unwavering. I have proudly recommended Coldwell Banker Johnson & Thomas Realtors since our closing.”
-Peter Larson, Xerox Corporation
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“Working with Coldwell Banker Johnson & Thomas helped keep the home-buying process as simple as it can be. Our agent was prompt, thorough and courteous throughout all the negotiations.”
-Mrs. Beverly Harris, Manakin-Sabot
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“You sold our house quickly, but more importantly, in helping us find a house, you didn't waste our time. You took the time to find out exactly what we wanted and never asked us to see a house that wasn't a real possibility for us and our special needs. We looked at a lot of houses, but you never asked us to come see one until you had determined that it was worth our while. Thank you!”
-Neighbor, Roslyn Hills
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"Our agent was a wonderful partner through this process. He went above and beyond what I expected him to do to help with the process and to get the sale and purchase accomplished quickly and easily. I've already passed on his name to others looking for an agent. Thanks for the help."
-David Blanchard
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